How to...

Get a library card

You can get a physical library card by visiting one of our libraries.  Bring an ID with a current address, or if the address isn't current, something that shows your current address, like mail, lease, etc.  

If you cannot come into a library, you can get an e-card to access our online resources by filling out this form.  You will receive an email within a business day with your library card number.

Renew an item

You can renew your items (including your ebooks and downloadable audio) through your account.  Log in by clicking Sign In at the top right with your library card number and PIN/Password.  Go to your checked-out titles.  You can either renew each item individually or use the select all feature and click the renew all button at the bottom.  Your items cannot be renewed if there are any reserves or have already been renewed twice (for physical items).  

Reserve an item

You can reserve an item and have it available for pickup at your preferred library in a few days.  When you find an item you are interested in borrowing, click the Place Hold button next to the format/version you prefer.  You can set your preferred location for pickup by going to Your Preferences found in the menu when you log in and clicking your name at the top right.  You can also place holds on ebooks and downloadable audio from Overdrive/Libby found through your searching.    

Request an item

You can now request an item that is not available from our libraries through our website.  There is a button at the bottom of the search result for you submit a request or you can click here to request an item.

Print out documents

You can come into any of our libraries and use our public computers to print what is needed.   Our computers at Coyle Free, Grove Family, or Lilian S. Besore Memorial libraries require a code entered after you select print (you create your code) and will then give you the cost of the print job.  You will use that code to release your prints at the computer next to the printer/copier.  The computers at Blue Ridge Summit and St Thomas libraries print directly out, and you pay the staff for the number of pages printed.

You can also email with the document attached (it has to be either pdf, jpg, png, or gif to print).  A print release code will be emailed back to you, and you can stop by either Coyle Free, Grove Family, or Lilian S. Besore Memorial libraries on the day the print job was emailed to complete the print.  

Use Libby

Libby is the app provided by Overdrive, one of our e-book and downloadable audiobook providers.  You can find the app by going to your phone/device's app store and searching for Libby.

Once downloaded, you can log onto your Libby (Overdrive) account using your library card number.  Browse or search for your next read. 

For more information on how to use Libby, go to Libby Help.

Use Hoopla

You can access Hoopla from many different devices.  To start, go to or download the Hoopla app onto your phone/device using your device's app store.  Click Get Started on the website or Don't have an account? Sign Up in the app.  Follow the steps to set up your account.  You will now be able to borrow the item from our catalog, and it will appear on any device you have Hoopla installed.  This includes TVs for when you are streaming movies and tv shows.  You can find Hoopla apps for Roku, Android TV, Apple TV, and Fire TV.  

Request a meeting space

Several Franklin County Library System libraries have spaces for the public to use.  Some can hold larger groups, and some are perfect for one-on-one meetings.

Meeting Room Policy & Form – Please read and fill out the last page if you are interested in reserving one of the rooms below.  Then drop it off at the library where you would like to book a space or email it to the appropriate contact listed on page 3.

Coyle Free Library

Large Group:

Auditorium/Theater:  Multimedia space with comfortable theater-style seating for about 47 and ADA seating spaces, ideal for film viewing, lectures, and small recitals — Lower Level

Community Room:  Multimedia space for training or meetings, with seating for 60-80, depending on whether tables are needed, also divisible by 2 for smaller groups — Lower Level

Conservatory:  Multimedia event or meeting space with round table seating for 54 adjacent to library rooftop patio and garden — Terrace Level

Small Group:

Three small huddle rooms are free to use, but reserving ahead guarantees your space — Second Level

Smart televisions and projectors may be accessed for multimedia presentations through HDMI connections or Google Chromecasts on laptops or Android devices using library wi-fi and password.

Grove Family Library

Community Room A & B: Seats 60 to 80 people and can be divided into two rooms.

Condor Room;  Seats 4 people around a table

Lilian S. Besore Memorial Library

Community Room 1 & 2: Seats 60 to 80 people and can be divided into two rooms.

History Room 3:  Seats 15-30 people.

To reserve a space at Besore, use their Facility Use Policy.

Get your library card working on Libby or Hoopla

Sometimes your library card won't work on Libby or Hoopla and most times this is caused by your library card needing to be re-registered.  It is something we do once a year to ensure that the library account is still active and that we have current contact information.  Click here to find out if your library card needs re-registration.  Once you log on using your library card number and PIN/Password, you will see a Reregister button.  When you click it,  it will give you 28 days to contact a library.

If you can't recall your PIN/Password, contact your local library by calling when they are open or email us at