The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
(eAudiobook)

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Published
Tantor Media, Inc., 2020.
Physical Description
5h 52m 0s
Format
eAudiobook
Language
English
ISBN
9781705262757

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Citations

APA Citation, 7th Edition (style guide)

Al Stubblefield., Al Stubblefield|AUTHOR., & Larry Wayne|READER. (2020). The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs! . Tantor Media, Inc..

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Al Stubblefield, Al Stubblefield|AUTHOR and Larry Wayne|READER. 2020. The Baptist Health Care Journey to Excellence: Creating a Culture That WOWs!. Tantor Media, Inc.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Al Stubblefield, Al Stubblefield|AUTHOR and Larry Wayne|READER. The Baptist Health Care Journey to Excellence: Creating a Culture That WOWs! Tantor Media, Inc, 2020.

MLA Citation, 9th Edition (style guide)

Al Stubblefield, Al Stubblefield|AUTHOR, and Larry Wayne|READER. The Baptist Health Care Journey to Excellence: Creating a Culture That WOWs! Tantor Media, Inc., 2020.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID08cbe4c5-c2c7-a343-c269-1db61c2d318b-eng
Full titlebaptist health care journey to excellence creating a culture that wows
Authorstubblefield al
Grouping Categorybook
Last Update2023-09-19 06:40:23AM
Last Indexed2024-03-27 02:11:16AM

Book Cover Information

Image Sourcehoopla
First LoadedJul 23, 2023
Last UsedJul 23, 2023

Hoopla Extract Information

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    [synopsis] => The definition of insanity is repeating the same behavior and expecting different results. As COO of Baptist Health Care, Al Stubblefield realized that change was necessary in his work environment. Later as CEO, he decided to establish a common vision that would alter the culture of the organization. The culture is what really matters, he maintains. If there is no winning culture, the business can't succeed and compete over time. He set benchmarks and best practices for other organizations to measure themselves against by creating a service-centered culture that cared first and foremost about customer satisfaction. Stubblefield provides a case study of this improvement process, he explains how he made his company one of Fortune's Top 10 Best Companies to Work For in America.
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